Live / Casino
From RTP and volatility to KYC and rollover, this glossary maps the words you see across our lobby, cashier and account pages into clear, plain-English definitions. Know what each term means before you place a bet or move money through bKash or Nagad.
Every label in our lobby carries real weight. When you see RTP listed on a slot, that number tells you how the game is set up to return value over many rounds — it shapes how you compare
Different parts of the platform use different vocabulary. Spotting which term family applies in any given screen helps you make faster decisions without stopping to search elsewhere.
RTP, volatility, house edge, multiplier and payline appear on individual game pages and inside studio filters. When you open Roulette Action or Teen Patti Round, the info panel is where these figures surface — check them before adjusting your bet size.
Asian handicap, over/under, spread and decimal odds appear on sports market pages including Cricket WicketBets and Football Goalzone. These terms describe how a bet is shaped, not whether it will win — always read the market label alongside the odds shown.
Deposit, withdrawal, e-wallet, balance and transaction history live in your account cashier. When you send a bKash or Nagad transfer, the confirmation reference appears in your transaction record — use that to verify status without contacting support first.
Rollover, turnover, wagering requirement and expiry appear in the terms attached to any active information in your account area. Read these before you accept an offer — the rollover multiplier and eligible games list tell you exactly what is required to release any gameplay.
These are the terms you encounter most often across our slot, live casino and crash game rooms. Each definition below is written to match exactly how the word is used inside the platform, not in a textbook.
RTP stands for Return to Player. It is expressed as a percentage and describes how much a game is mathematically set to return across a very la
House edge is the mathematical advantage the game holds over time, expressed as a percentage of each wager.
Volatility describes how often a slot pays out and in what size. High volatility means less frequent wins but larger potential amounts per hit. Low volatility means more frequent, smaller returns. It shapes how a session feels round to round.
A wager or turnover requirement is the total amount you must bet across eligible games before a gameplay becomes withdrawable. It is always expressed as a multiplier of the gameplay amount and the eligible game list appears alongside it in your account.
In a slot context, jackpot refers to the largest prize-style feature payout the game offers. Some slots carry a fixed top prize; others carry a prize pool that grows with play. The game info panel shows which type applies for that specific title.
A live dealer is a human presenter running a table game — baccarat, roulette or Dragon Tiger VIP Table — via a real-time video stream. You place bets on your screen and the dealer physically handles cards or a wheel as the round unfolds.
These terms appear in the cashier, the sports markets and the account verification flow. Understanding them means you move through the platform without pausing on unfamiliar labels — whether you are checking your Nagad transfer status or reading a Cricket WicketBets handicap line.
Asian handicap removes the draw outcome by giving one team a virtual head start or deficit before the match.
Over/under is a market where you bet on whether a measurable total — runs in cricket, goals in football — will be above or below a line set by the mar
Rollover is the number of times you must wager an amount before it can be withdrawn. A 5x rollover on a 500 BDT gameplay means 2,500 BDT must be wagered across the eligible games listed in your account area before the funds are released.
An e-wallet is a mobile-based payment account — bKash, Nagad or Rocket in Bangladesh — linked to your phone number and used to deposit or withdraw from your casino account. Transfers move between your e-wallet balance and your account wallet.
KYC stands for Know Your Customer. It is the identity verification step the platform requires before processing withdrawals above certain thresholds. You submit documents through the account verification section; the required items and file format are listed there.
Decimal odds show the total return per one unit staked, including your original stake. Odds of 2.50 on a 100 BDT bet return 250 BDT if the bet wins. Cricket WicketBets and Football Goalzone display markets in decimal format by default in our lobby.
Terms rarely appear in isolation. When you open Crash Zap, three concepts sit side by side: the multiplier (how much the crash value can reach before the round ends), your wager size and the cash-out timing you choose.
The multiplier value rises each round until the crash point. Your cash-out timing is the decision; understanding that the multiplier is not predetermined each round helps you read the volatility of crash games differently from a fixed payline slot.
The info panel on this live table breaks house edge by bet type — Dragon, Tiger and Tie each carry a different edge. Checking that before you pick a bet type is a direct application of the house edge definition from this glossary.
After a bKash transfer, your account balance updates and a transaction record appears in your cashier history. That record is the visible version of the e-wallet and deposit terms; cross-checking it confirms the amount moved without contacting support.
An Asian handicap line and its decimal odds are both on the same market row. Reading them together — rather than just the odds — is how you judge the actual value of a bet on a cricket match before confirming the wager.
If a term on a game page, in the cashier or inside a information condition is not clear, our support routes are there to walk through it with you.
The live chat icon is visible at the bottom of each lobby page once you are signed in.
The Help Centre is accessible from the account menu and covers common glossary questions around KYC, rollover conditions and e-wallet steps. Search by term or browse the categories listed there — most definitions link directly to the relevant account action.
For detailed account queries — such as a KYC document question or a specific information condition you need clarified in writing — use the email address published on the Contact page. Include your account reference so the team can pull up the relevant screen.
These questions are about using the features these terms describe — not just what the words mean, but how they work inside your account, our cashier and our lobby pages.
Open the game page and look for the info or details icon, usually shown as an 'i' button beside the game title.
After completing a bKash transfer, open the cashier section of your account and navigate to transaction history. The deposit entry shows the amount, status and a reference number. If the status shows pending, the help centre has the steps to follow next.
Yes. Every active information in your account area shows the rollover multiplier, the eligible game list and the expiry date in the attached terms. Read those before accepting — the figures are fixed at the point of acceptance and shown in your account record.
Open account settings and select the verification section. The page lists which documents are required, the accepted file formats and the size limits. Submit through the form shown there; a status indicator updates once the check is processed on our side.
Asian handicap availability depends on the individual match and market coverage for that event. Open the Cricket WicketBets section and check the market list for a specific fixture — not every match carries the same range of handicap lines.
Go to the cashier and select withdrawal, then choose Nagad from the available methods. Enter the amount within the limits shown on that screen and confirm with your account credentials. The transaction record updates in your history once the request is submitted.